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Arex Reconciliation Suite

Company: Arex.ai

Role: Senior Product Manager

Timeline: 12 months (December 2023 - Present)

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Shrank nightly batch reconciliation from 6 hours to 45 minutes, freeing up 400 ops hours/month for Arex.ai's financial-data suite handling 10× data volumes

88%

Processing Time Reduction

400/mo

Operational Hours Saved

10 x

Data Volume Capacity

45 min

Batch Time

Problem & Opportunity

Clients were using legacy reconciliation engine and were struggling with exponentially growing data volumes, taking 6+ hours nightly to process batch reconciliations. This created operational bottlenecks for financial institutions and delayed critical morning reports for enterprise clients.

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With transaction volumes growing 300% year-over-year, the existing single-threaded process was unsustainable and threatened SLA compliance for enterprise financial data clients.

Key Pain Points:

 

• 6+ hour nightly batch processing windows

• Single-threaded architecture limiting scalability

• 400+ manual ops hours monthly for monitoring and intervention

• Delayed morning reports impacting client SLAs

Strategy & Decision-Making

Features & Solutions

Feature Prioritization Framework

Used enterprise RICE scoring methodology to prioritize features based on Business Reach, Financial Impact, Implementation Confidence, and Development Effort. This helped me focus on high-ROI automation features for enterprise clients first.

12

Enterprise Features Delivered

98%

Enterprise Delivery Success Rate

3

Enterprise Release Phases

<5

Critical Business Issues

Process & Methods

User Research & Validation

  • Conducted 25+ stakeholder interviews with enterprise operations teams

  • Analyzed 6 months of enterprise transaction data for business pattern recognition

  • A/B tested algorithm approaches with 85% enterprise compliance accuracy threshold

  • Validated enterprise UI/UX through stakeholder prototype testing sessions

Cross-functional Collaboration

Enterprise Engineering Team

12 senior developers

Financial Data Science Team

4 ML engineers

Business Operations Team

8 business analysts

Financial Compliance Team

3 regulatory specialists

Results & Learnings

The enterprise reconciliation platform transformation delivered exceptional business results across all key financial metrics

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Key Learnings

  • Phased rollout was critical for enterprise client adoption and system stability

  • ML model accuracy improved 40% with financial domain-specific training data

  • Real-time business monitoring prevented 95% of potential enterprise processing issues

  • Cross-functional collaboration was essential for enterprise technical success

Quantitative Outcomes

85%

Reduction in enterprise processing time

$2.3M

Annual cost savings for enterprise clients

92%

Error rate reduction improving compliance

Sowmya Kopalle

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Senior Product Manager focused on building enterprise B2B products that drive measurable business impact through data-driven insights and strategic platform development.

© 2024 Sowmya Kopalle. All rights reserved.

Contact​

sowmyakopalle6@gmail.com

Hyderabad, India

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Data Privacy: All case studies have been anonymized to protect client confidentiality. Metrics shown are representative of actual results.
B2B Focus: All projects represent enterprise B2B solutions designed to drive organizational transformation and measurable business outcomes.

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